Scroll down for frequently asked questions and answers.


Most frequent questions and answers
If you are a netsapiens customer and your company has purchased at least one UGM 2020 ticket, then you have access to all of the Virtual UGM content! You can also gain access to the Virtual UGM by becoming a sponsor.
Thanks to a history of strong partnerships, our sponsorship opportunities are running out fast! If you would like to sponsor the Virtual UGM or UGM 2021, submit your information below:  

The Virtual UGM is designed to promote interaction. Small workshops, main presentations and collab rooms allow you to interact with different ways.

Small Workshops are concurrent sessions, highly focused on a particular topic. These topics range from technical workshops to sales techniques. With multiple sessions happening at once, we expect to have a smaller audience for each session. This allows for more interaction in the public chat and gives presenters the ability to customize the messaging to the audience.

Main Presentations are sessions we believe are valuable to the entire netsapiens community. With guest speakers and big announcements, these are not the sessions you want to miss. You will be able to ask questions in an open chat during these presentations.

Collab Rooms are opportunities to collaborate with each other in a less structured environment. Turn on your camera, turn up your microphone, and participate in a meeting around a particular topic or just chat with us in a happy hour. Be sure to get there early, video is available to the first 25 participants. (Everyone else can still see video, use a mic, and submit chat messages.)

If your company has purchased at least 1 UGM 2020 registration, you are eligible to access all of the Virtual UGM Content. Submit your email below to receive an email with the links for each session.

The UGM in San Diego has been postponed to April 6th through April 9th, 2021. If you purchase a UGM 2020 ticket, it is valid for both the Virtual UGM and UGM 2021. That’s right, you’re getting the Virtual UGM for free!

We will reach out to you later this year to confirm your UGM 2021 attendee information as we know it may change. There are no additional actions for you to take at this time.