Virtual UGM Agenda
Main Presentations
State of the Union and Perspectives on the Cloud Communications Landscape
Anand Buch and Clark Peterson
When: Monday, August 17, 11:00 AM PST
netsapiens Roadmap
Chris Aaker
When: Tuesday, August 18, 11:00 AM PST
Power of Purpose Webinar
David Cuthbert, Global Imprint
When: Wednesday, August 19, 11:00 AM PST
Moral Capitalism and Our Social Responsibility as Leaders
Anand Buch (netsapiens) and Al Abdallah (San Diego Urban League)
When: Thursday, August 20, 11:00 AM PST
Exec Q&A
Anand, Aaker, Scott Goodwin, Jim, David Wang, & Jason Byrne
When: Friday, August 21, 11:00 AM PST
Small Workshops
Welcome to netsapiens
Matt M, Chris G, Nathan D, Ken B, Javier L.
When: Monday, August 17, 8:00 AM PST
SNAPbuilder Deep Dive
Kevin Selkowitz
When: Monday, August 17, 8:00 AM PST
SNAPsolution Architecture
Thiago, Chris Aaker, & David Wang
When: Monday, August 17, 9:00 AM PST
Google Ads
Stephanie Benzik
When: Wednesday, August 19, 1:00 PM PST
Making Sense (and Cents) of Working From Home
Darren Knapp, Poly
When: Monday, August 17, 9:00 AM PST
Getting Started with Resellers
Kevin Selkowitz
When: Tuesday, August 18, 8:00 AM PST
Expanding netsapiens’ Vision: How to Leverage Android’s Worldwide Market Share Dominance
Braeden Shigley
When: Tuesday, August 18, 8:00 AM PST
Streamlining Infrastructure Management with SNAPaccel
Thiago
When: Tuesday, August 18, 9:00 AM PST
How to Make Money Selling SNAP.HD
Jason Beckett
When: Tuesday, August 18, 9:00 AM PST
API Workshop
Chris Crawford
When: Tuesday, August 18, 9:00 AM PST
SNAPmobile Troubleshooting
Chris Aaker
When: Wednesday, August 19, 8:00 AM PST
Filing Requirements for VoIP Providers
Mark Lammert CPA, President & CEO Compliance Solutions, Inc
When: Wednesday, August 19, 8:00 AM PST
Web Responders
Kevin Selkowitz
When: Wednesday, August 19, 9:00 AM PST
Freemium to Premium – Learn about the new features of the next Generation SNAPvantage
Carlos Larson
When: Thursday, August 20, 2:00 PM PST
Call Trace Diagnostics & Troubleshooting
Nathan Donovan
When: Wednesday, August 19, 9:00 AM PST
Hospitality & Agent Screens
Alan Sun, StayPlease
When: Thursday, August 20, 8:00 AM PST
Special Devices Workshop
Kevin Selkowitz
When: Thursday, August 20, 8:00 AM PST
Dial Translations
Nathan Donovan
When: Thursday, August 20, 9:00 AM PST
Selling Against the Top 5 Competitors
Jason Byrne
When: Thursday, August 20, 9:00 AM PST
Tech Q&A
Aaker, Thiago, David Wang, & Kevin
When: Thursday, August 20, 9:00 AM PST
Monitoring Best Practices
Chris Aaker
When: Friday, August 21, 8:00 AM PST
Ubuntu OS
Thiago
When: Friday, August 21, 8:00 AM PST
Training Roadmap
Nathan Donovan
When: Friday, August 21, 9:00 AM PST
Creating More Effective Tickets
Kevin Selkowitz
When: Friday, August 21, 9:00 AM PST
Fundamental Selling Skills
Jason Beckett
When: Friday, August 21, 9:00 AM PST
Collab Rooms
Poly Devices and Device Management Update
Dave Finney, Poly
When: Monday, August 17th, 1:00 PM PST
Get All Your Integration of Microsoft Teams Questions Answered
Micah Singer, TeamMate Technologies
When: Monday, August 17, 2:00 PM PST
Happy Hour – Monday
Happy Hour
When: Monday, August 17, 2:00 PM PST
Work Anywhere
Jabra
When: Tuesday, August 18th, 1:00 PM PST
Retail Pricing Strategies
Matt & Chris
When: Tuesday, August 18, 1:00 PM PST
Ask Aaker
Chris Aaker
When: Tuesday, August 18, 2:00 PM PST
Happy Hour – Tuesday
Happy Hour
When: Tuesday, August 18, 2:00 PM PST
Filing Requirements for VoIP Providers Collab Room
Mark Lammert CPA, President & CEO Compliance Solutions, Inc
When: Wednesday, August 19, 1:00 PM PST
Geographic Redundancy
Thiago Modelli
When: Wednesday, August 19, 2:00 PM PST
Happy Hour – Wednesday
Happy Hour
When: Wednesday, August 19, 2:00 PM PST
Call Security Forum with Brightlink
Joe White, CTO of Brightlink
When: Thursday, August 20th, 1:00 PM PST
End-User Verticals
Jason Beckett
When: Thursday, August 20, 1:00 PM PST
Devices Workshop
Kevin Selkowitz
When: Thursday, August 20, 2:00 PM PST
Happy Hour – Thursday
Happy Hour
When: Thursday, August 20, 2:00 PM PST
Building Remote Work & Collaboration Solutions
Phil Bowers, Grandstream
When: Friday, August 21st, 1:00 PM PST
Marketing Strategies
Jason Byrne
When: Friday, August 21, 1:00 PM PST
The Future of Channel
Jason Beckett
When: Friday, August 21, 2:00 PM PST
Happy Hour – Friday
Happy Hour
When: Friday, August 21, 2:00 PM PST