UGM 2020

Virtual UGM Agenda

PST Monday, August 17 Tuesday, August 18 Wednesday, August 19 Thursday, August 20 Friday, August 21
8:00 - 9:00 Small Workshops Welcome to netsapiens SNAPmobile 3.0 & Android SNAPmobile Troubleshooting Hospitality & Agent Screens Monitoring Best Practices
SNAPbuilder Deep Dive Getting Started with Resellers Filing Requirements for VoIP Providers Special Devices Workshop Ubuntu OS Lifecycle, EOL and Upgrades
9:00 - 10:00 Small Workshops SNAPsolution Architecture Streamlining Infrastructure Management with SNAPaccel Web Responders Dial Translations Training Roadmap
Google Ads How to make money selling SNAP.HD Call Trace Diagnostics & Troubleshooting Selling Against the Top 5 Competitors Creating More Effective Tickets
Making Sense (and Cents) from Working from Home API Workshop Freemium to Premium - Learn about the new features of the next Generation SNAPvantage Tech Q&A Fundamental Selling Skills

10:00 - 11:00

 		Break
11:00 - Noon Presentation State of the Union and Perspectives on the Cloud Communications Landscape netsapiens Roadmap Power of Purpose Webinar Moral Capitalism and Our Social Responsibility as Leaders Exec Q&A

Noon - 1:00

 		Break
1:00 - 2:00 Collab Rooms Poly Devices and Device Management Update Work Anywhere Filing Requirements for VoIP Providers(continued) Call Security Forum with Brightlink Building Remote Work & Collaboration Solutions
Retail Pricing Strategies End-User Verticals Marketing Strategies
2:00 - 3:00 Collab Rooms Microsoft Teams Ask Aaker Geographic Redundancy Devices The Future of Channel
Happy Hour Happy Hour Happy Hour Happy Hour Happy Hour
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Main Presentations

Exec Q&A

Anand, Aaker, Scott Goodwin, Jim, David Wang, & Jason Byrne

When: Friday, August 21, 11:00 AM PST

Small Workshops

Google Ads

Stephanie Benzik

When: Monday, August 17, 9:00 AM PST

API Workshop

Chris Crawford

When: Tuesday, August 18, 9:00 AM PST

Web Responders

Kevin Selkowitz

When: Wednesday, August 19, 9:00 AM PST

Tech Q&A

Aaker, Thiago, David Wang, & Kevin

When: Thursday, August 20, 9:00 AM PST

Ubuntu OS

Thiago

When: Friday, August 21, 8:00 AM PST

Collab Rooms

Ask Aaker

Chris Aaker

When: Tuesday, August 18, 2:00 PM PST

Devices

Kevin Selkowitz

When: Thursday, August 20, 2:00 PM PST